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We collect information that you provide directly to us and automatically when you use our services.
A. Personal Information You Provide:
Contact Details: Name, email address, phone number, postal address.
Identity & Vehicle Information: Driver’s license number, car make/model, year, registration number, driving history.
Payment Information: Credit/debit card details, billing address (processed via secure payment gateways; we do not store full card numbers).
Communication Data: Records of your queries, claims details, and correspondence with us.
B. Information Collected Automatically:
Usage Data: IP address, browser type, pages visited, time spent on site, referring website.
Cookies & Tracking Technologies: We use cookies to improve website functionality and user experience. You can control cookie settings through your browser.
3. How We Use Your Information
We use the information we collect to:
Provide, operate, and improve our insurance services.
Process your quotes, policies, and claims.
Communicate with you (customer support, updates, policy renewals).
Personalize your experience on our website.
Ensure security, prevent fraud, and comply with legal obligations.
Send marketing communications (only with your consent).
4. How We Share Your Information
We do not sell your personal data. We may share information with:
Service Providers: Payment processors, cloud hosting, analytics, communication platforms.
Insurance Partners: Underwriters, surveyors, garries (for claim processing).
Legal Authorities: When required by law, court order, or to protect our rights.
Business Transfers: In case of a merger, sale, or acquisition.
5. Data Security
We implement technical and organizational security measures (encryption, access controls, secure servers) to protect your data. However, no online transmission is 100% secure.
6. Data Retention
We retain your personal information only as long as necessary to:
Fulfill the purposes outlined in this policy.
Comply with legal and regulatory requirements (e.g., insurance records).
Resolve disputes or enforce agreements.
7. Your Privacy Rights
Depending on your location, you may have the right to:
Access, update, or delete your personal data.
Object to or restrict processing of your data.
Withdraw consent (for marketing communications).
Data portability (receive your data in a readable format).
To exercise these rights, contact us at [privacy@mujainsurance.com].
8. Third-Party Links
Our website may contain links to third-party sites (e.g., payment gateways, surveyors). We are not responsible for their privacy practices.
9. Updates to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date at the top will reflect changes. Continued use of our services means you accept the updated policy.
10. Contact Us
For privacy-related questions or requests, contact:
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